Click to call or click to dial, lets people to connect with a company representative by phone while they’re browsing a website or lets the employees to initiate a call to a customer without dialing his contact phone.
When Do I use the Click to Dial?
In case you would like your website visitors to click to your company phone number and to initiate a call to your sales or support team, click to call is the solution!
If your employees have a list with your customers contacts and phones, by clicking a customer’s phone number, a call is initiating between your employee extension number and the customer without the employee to manually dial the contact number.
September 22, 2014
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